The Quality Center Patient Safety Organization

The Quality Center Patient Safety Organization (TQC PSO)’s mission is to conduct activities that minimize harm to patients by fostering a culture of quality and safety through learning and sharing among healthcare organizations. TQC PSO:

• Was the first federally-designated PSO in North Carolina and the 25th in the nation (2008);
• Provides a secure environment for healthcare providers in NC and other states to voluntarily report, discuss and learn from patient safety events and near misses, regardless of care setting;
• Is dedicated to helping members improve patient care practices and culture across diverse healthcare settings.

Want to learn more about The Quality Center PSO?

• Click on this FAQ and the 2018 TQC PSO Highlights
• Contact: Shelby Lassiter

What is a PSO?
A PSO collects, aggregates and analyzes patient safety events that are confidentially reported by hospitals and other healthcare providers in a legally protected environment. By encouraging voluntary and confidential reporting of serious adverse events and near misses, PSOs provide opportunities for members to come together to share and maximize learning from such events. Through PSO data analysis and learning activities, members can share lessons learned and best prevention practices, as well as learn from subject matter experts in a protected environment.

PSOs were made possible by federal legislation, The Patient Safety and Quality Improvement Act of 2005 (Patient Safety Act). This act authorized the creation of PSOs to improve quality and safety by reducing the incidence of events that adversely affect patients through providing legal protection of information which in turn promotes sharing and learning to improve patient safety across diverse healthcare settings.

Director, Clinical Performance Improvement
NC Healthcare Foundation
919-677-4134
slassiter@ncha.org

Webinar: Engaging Patients and Visitors in Compliance to Transmission-based Precautions
Oct. 17, 2019
11:30am-12:15 pm
Register for Webinar
This webinar is open to anyone caring for patients who are on any type of transmission based precaution (isolation). This is open to both PSO and NCHA members. It will be taught by Evelyn Cook, RN, CIC, Associate Director of NC Statewide Program for Infection Control and Epidemiology (NC SPICE).

Just Culture Certification Course
Nov. 12-14, 2019
Register for Course
The Just Culture course will be provided by Outcome Engenuity and will be open to anyone inside and outside of NC, so when registration opens, be ready to apply, as this course will fill very quickly. TQC PSO members will receive a significant discount in registration fees.

Access materials and resources for PSO members only!

Interested in learning what a PSO is and how it can benefit your organization? Interested in joining The Quality Center PSO? Learn more here!

Access newsletters and annual reports.